Shipping policy
Shipping Policies
At Jade Street Market, we pride ourselves on creating unique, made-to-order products just for you. Each item is crafted with care as soon as you place your order, which is why our shipping may take a little longer than the typical "2-day delivery" you might be used to from other retailers. By making products on demand rather than in bulk, we're helping to reduce overproduction and waste, and we appreciate you for making such a thoughtful purchasing decision!
Now, full disclosure—this is a one-woman show over here. Yep, just a mama entrepreneur juggling life and business with a lot of coffee and even more willpower. Your support means everything to me, and I promise to make your order worth the wait!
Shipping Rates
- Flat Rate Shipping: We offer a simple, flat rate of $5 on all orders up to $49.99, no matter how many goodies you add to your cart. Easy peasy, right?
- Free Shipping: Hit that $50 mark, and guess what? Your shipping is on me! Yep, I’ll cover it because you’re the best!
Fulfillment Time
Let’s talk timing! ⏰ Since everything is made to order, shipping times can vary depending on the product. Most orders (about 75%) ship out within 3-5 days, but to cover all the bases, some items might take a bit longer to perfect. I work with a great distributor who helps get your goodies out the door as soon as they’re ready.
Here’s a quick breakdown:
- T-Shirts: Ships in 4-12 business days
- Sweatshirts & Hoodies: Ships in 6-20 business days (but don’t worry, we’ve never actually seen it take 20 days!)
- Mugs: Ships in 5-9 business days
Thank you for shopping small and supporting a small business that values sustainability, quality, and community.